Skip to main content

Knowledge Management and the Web

I was reading an article on capturing tacit and explicit knowledge when I realized how the Web 1.0 and Web 2.0 are distinctly related to these terms. In fact, on a second thought, between the mid 1990's and mid 2000 the internet / web has come a full circle in terms of its purposes.

When internet first started as the 'inter-network' of university-LANs, the popular services were usenet /newsgroups and email. The concept of personal or department web pages (precursors to today's websites) though present from the beginning was not the most popular service then. Clearly academicians and scholars were more fascinated by the collaborative nature of the internet and the ability it gave them to reach the most'resourceful' co-scholar for a query or project.

Slowly as 'the net' spread to the business world, the concepts of 'websites' became more popular and the Web 1.0 as we would call it today (traditionally known as the World Wide Web) became a global storehouse of information. Quite aptly it culminated into the rise of Google - the ultimate information search tool. However, the popularity of newsgroups, usenet etc decreased. Clearly, Web 1.0 was a global revolution in capturing explicit knowledge locked in documents and databases within companies; Google provided a method to mine this data.

Coming to Tacit knowledge let me quote Bina Shah [author of the article I read]
Tacit knowledge is an inexact science and is essentially based on skills and experiences... Since the "person to person" approach works best in relation to tacit knowledge, at the very least, there must be a system that allows lawyers [people] to locate the experts.
Web 2.0 has once again seen the rise of tools that aid collaboration - forums, collaboration suites, social networking sites, blogs and e-groups (which have remained popular through the days). Clearly, Web 2.0 contributes towards unlocking the tacit knowledge in the society. Social Networking Sites help to 'mine' the right people in the network, blogs help capture their skill sets and experiences, forums and web-apps help people collaborate.

Nevertheless, both ventures - capturing explicit knowledge (Web 1.0) and tacit knowledge (Web 2.0) have just started - there is too much knowledge out there in human minds yet to be captured, linked, indexed ... and so on. In our expedition to 'cook' the intellectual food, we have probably just discovered fire and there is a long way to go before we perfect our cuisine!

Related Read: The Web 2.0 story [by Prof. Andrew McAfee]


Popular posts from this blog

How will travel industry transform post-Covid

Unlike philosophers, journalists and teenagers, the world of entrepreneurship does not permit the luxury of gazing into a crystal ball to predict the future. An entrepreneur’s world is instead made of MVPs (Minimum Viable Product), A/B Tests, launching products, features or services and gauging / measuring their reception in the market to arrive at verifiable truths which can drive the business forward. Which is why I have never written about my musings or hypothesis about travel industry – we usually either seek customer feedback or launch an MVPised version and gather market feedback. However, with Covid-19 travel bans across the globe, the industry is currently stuck – while a lot of industry reports and journalistic conjectures are out, there’s no definitive answer to the way forward. Besides there is no way to test your hypothesis since even the traveller does not know what they will do when skies open. So, I decided to don my blogger hat and take the luxury of crystal gazing

A Guide to Privacy on Social Media [apps]

The recent announcement by WhatsApp to update its privacy terms - and 'accept or leave the app' stance - led to an exodus of users from Whastapp to competing, privacy-conscious apps such as Telegram or Signal. A week after the exodus began, Whatsapp clarified its stance - and WhatsApp's CEO went about providing a long Twitter clarification . And then, many returned, many who considered moving stayed put on Whatsapp. This post is meant for those who are still sitting on the fence - it clarifies questions like: What is this all about? What do I do? Is Whatsapp safe? I've heard Telegram is Russian - so how is it safer than Whatsapp? I can't move because my business contacts are on Whastapp - how do I secure myself? PS: I've modeled this post based on several conversations I've had with friends and family on this subject, dealing with the chain of questions they ask, then objections they raise, then clarifications they seek - and finally the change resistance

Ekla Chalo re

Watched "Bose- The forgotten Hero" on Saturday. Gem of a movie and probably the best of Shyam Benegal. Subhash Chandra Bose has always been an inspiring character in the history for the youth. This post however is not about the movie, its about the lead song 'Tanha Rahee' which is based on the poem 'Ekla Chalo Re' by Gurudev Rabindranath Tagore. I had pasted the English translation of this poem on my blog earlier. However, yesterday I found the original bengali text of the poem and found that the meaning in the above translation was not exact. So I have endeavourer (with the help of Shubham ) to re-translate it into English and Hindi by myself. Here is the output of my work: Bengali Jodi Tor Dak Soone Keu Na Asse Tobe Ekla Chalo re Ekla Chalo Ekla Chalo Ekla Chalore Jodi Keu Katha Na Kai Ore Ore O Abhaga Jodi Sabai Thake Mukh Firae Sabai Kare Bhay Tabe Paran Khule O Tui Mukh Fute Tor Maner Kath