Yes Sir .... I am blogging right from the Heathrow Airport Terminal 4, London. My flight is in another 2 hours and I had time to kill - spotted this internet kiosk and thought ... why not?? So here I am blogging right from the airport - in my final moments in the UK. I have 2 parts to narrate .... A. Service Levels in British Airways If anyone ever tells you that BA or BAA (British Airports Auth ) are better than Air India and AAI - don't ever believe him. I had another harrowing experience with the UK airports (after my Swiss trip drama) today - though quieter minor. I had a bit of excess baggage for which I had to pay some charges - no probs with that, I was ok with paying. So the check-in rep told me to go to the cashier (on the next window), make the payment and get my boarding pass from there. When I went to the cashier window, it was closed with a sign 'Go to Ticket Window for payments'. So I went to the ticket window to find a 20 minutes queue ahead of me. When